Client Overview
A prestigious 120-room boutique hotel in Florida was experiencing significant operational inefficiencies in their financial management. With rapid growth and increasing complexity, they needed expert intervention.
Background
A 120-room boutique hotel in Florida was struggling with:
- Month-end closing taking 18–20 days
- 3 months backlog in accounts payable
- Missing revenue entries from PMS / POS
- 7–9% variance in food cost
- OTA commission mismatches
Our Intervention
We set up a structured process:
- Daily revenue audit from PMS / Opera
- AP workflow & vendor verification
- Weekly stock & consumption matching
- OTA reconciliation (Booking, Expedia, Airbnb)
- Rebuilt chart of accounts for hotel reporting
Results (In 90 Days)
In 90 Days:
- Month-end closing reduced 20 → 5 days
- AP backlog cleared & automated
- Food cost variance reduced 9% → 2.5%
- Recovered USD 18,400 in OTA commissions
- Accurate P&L by 3rd business day monthly