Client Overview
A hotel chain with one 85-room hotel, three restaurants, and a banquet hall hosting 12–15 events per month was facing challenges in financial consolidation and operational efficiency.
Background
A hotel chain with:
1 Hotel (85 rooms), 3 Restaurants, Banquet Hall (12–15 events/month)
- No consolidated P&L
- POS mismatches across restaurants
- Wrong recipe costing leading to incorrect food cost
- Manual revenue entries causing errors
Our Intervention
We setup a structured process:
- Integrated PMS + POS + ERP for automated revenue flow
- Introduced recipe-based food costing (standard vs actual)
- Daily POS vs PMS reconciliation
- Set up AP, AR and inventory controls
- Introduced banquet cost sheet & profitability tracking
Results (In 60 Days)
In 60 Days:
- Consolidated P&L introduced for the first time
- Food cost variance reduced by 6%
- Banquet profitability visibility increased by 40%
- Revenue leakage plugged (USD 2,700/month)
- Accounts deliverables (P&L, AR Aging, AP Aging) delivered on time every month